Shipping Policy

Thank you for shopping with Velaro. Below you will find important information about our shipping process.

Order Processing

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Time

Estimated delivery time is 7–12 business days depending on your location.

Please note that delivery times may vary slightly during busy seasons or due to customs delays.

Shipping Costs

We offer free shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.

Delays

While we work hard to ensure timely delivery, unexpected delays may occur due to shipping carriers, customs, or high demand periods.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Velaro is not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact our support team